Hello! I’m Claudia.
I’m a graphic designer with experience in branding, print design, and UX design.
After earning my Art and Design degree from the University of Maryland, College Park, I entered the non-profit world to explore my passion for mission-driven organizations, and design in Washington, D.C.
After three years in The Washington Center in Washington, D.C., I decided to take some time off to travel the world, seek new experiences, and get inspired by different cultures. I then relocated to Tampa, FL, where I worked for a hotel management company. Although I learned a lot of valuable lessons, both personal and professional, I knew I needed a change— I need to find an organization driven by its mission, it’s customers, and it’s people.
I took a risk and joined a FinTech Startup based out of Estonia, Eastern Europe, with an office in Florida. I was sad to leave my full-time job as a graphic designer, but I knew a new experience will open doors for different opportunities and career options. However I never entirely left the design world as it’s part of who I am. I frequently work on freelance projects, and I’m pursuing a Master’s degree in Design Management and Communications from Georgetown University.
In my current position, as KYC specialist for the South East Asia region, I’ve learned a lot about customer experience, empathy, and cross-cultural communication. Every day I get help people across the world to send and receive money while providing a great onboarding experience and following compliance and regulation-specific constraints. I also work with developers, engineers, and product managers to improve the onboarding experience for thousands of people worldwide.
I’m a big fan of painting, decorating, making my cat Pachina Instafamous, and growing new plant babies. I love the beach, but I would rather wear winter clothes because I look more stylish. I’m always seeking new adventures, and also traveling is my passion. I thrive in changing environments and consider myself a life-long learner. I Google lots of random stuff, I’m extremely curious and love to be around people.
If you’re interested in working together or just want to say hi, I’d love to hear from you. Please contact me via LinkedIn.
CV available upon request.